Upon completing a transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point, the User may not cancel the transaction unless explicitly permitted on the Platform. In such cases, the cancellation will be subject to the terms outlined on the Platform. We retain the discretion to approve any cancellation requests and may ask for additional details before making a decision.

 

Once you have received the product and/or service, you may only request a replacement, return, or refund if the product and/or service does not match the description provided on the Platform. Any refund request must be submitted within three days from the date of the transaction or within the timeframe specified on the Platform, which shall be no fewer than three days.

 

To request a refund, a User must submit a claim by contacting us at info@europaexports.com or on 9731656628, Providing a clear and specific reason for the refund request, including the exact terms violated, along with any supporting proof, if required. The decision to grant a refund will be at our discretion, and we may ask for additional details before approving any request.